ccna interview questions and answers

650-178 : SBCSEN Smart Business Communication Systems for Engineers Questions and Answers

CCNA Intereview Questions and Answers http://ccna-interview.blogspot.com/


1. Which Cat 520 feature optimizes QOS?

Ans)Cisco SmartPorts B,E


2. In which modes can the 521 Access Point be configured?

Ans)Either Stand-Alone or Controller Based Mode.


3. What are 2 configurable options for call control on the UC520?

A. Shared
B. PBX
C. Key System
D. Encryption
E. Call Waiting

answer: B and C


4. Which 2 CRM servers all Cisco Unified Call Connector to be configured for connectivity?

A. Siebel
B. Microsft Dynamics
C. Act!
D. salesforce.com
D. OnContact

answer: B and D

5. How many voice expansion slots are available on the UC520?

one voice slot ili D

6. Which 2 functions does the Cisco Configuration Assistant Provide?

A. Device Discovery
B. Call Forwarding
C. Call Routing Configuration
D. Command Line Configuration
E. Wireless Connectivity

answer: A and E

7. Which two are benefits of installing Cisco Monitor Director at an SMB Site?

A. Simplifies Smart Business Communications System install
B. Allows the end customer to get free updates
C. Monthly recurring revenue model
D. Automated monthly reporting on system performance

answer: C and D

8. In the Smart Business Communications system, which methid is typically used to initialize the Cisco CE520?

A. console cable
B. Terminal Emulation
C. Cisco configuration assistant
D. Configure via CLI through the Cisco UC520

answer: C

9. Which 2 benefits will a client see from adding a wireless lan controller to their SBCS?

A. Allow guest access
B. Increase connection speed
C. Add additional wireless access points
D. Network management with CLI

answer: A and C

10. Which 3 features does the Cisco UC520 support?

A. Cisco Unity Express
B. distributed routing
C. Storage Area Networks
D. Analog devices
E. Telepresence
F. Security irewall and VPN

answer: A,D,F

11. Your installation site uses traditional telephones and fax machines as well as the new IP Phones. What guideline can you follow to
calculate the number of possible analog conections for a SBCS installation?

A. Subtract the number of analog device telephony interface ports needed for the max number of IP endpoints supported by the
Cisco UC520
B. Count the number of analog ports provided by the installation of a telephony interface card
C. Use the analog telephone adapter and analog voice gateway options and count the max number of IP endpoints supported by the Cisco UC520
D. Count the number of unused IP endpoints and subtract the total number of analog devices

answer: C

12. What 2 types of telephony interfaces are used for PSTN connectivity?

A. Digital
B. Optical
C. Analog
D. CDMA

answer: A and C

13. In the SBCS which two services are provided to each teleworker, home office or mobile worker locations?

A. Data Networking
B. Integrated Security
C. Wireless Connectivity
D. Instant Messaging
E. Voice Gatewal

answer: A and B

14. What port role assignment would you make for the Gig E port on the Cisco CE520 used in SBCS?

A. IP&Desktop
B. Cisco UC520
C. Cisco CE520
D. Cisco 871W

Answer: B


15. In a SBCS install with 16 users, what is the max number of teleworkers the system can accommodate?

A. 2
B. 4
C. 5
D. 10

Ans : A


16. How is the LAN designed in the SBCS?

A. Using Core layer
B. Core and Distribution layers
C. Combines Access and Distribution layers
D. Using Access layer
E. Using Distribution layer

answer: D

17. How are the voice and data devices organized in the LAN for SBCS

A. By LAN switchport assignment
B. By WLAN association
C. By WAN address
D. By workgroup affiliation

answer: A

18. Which interface on the Cisco UC520 is assigned an IP either statically or through DHCP?

A. WAN
B. LAN
C. Switchport
D. PSTN Interface

answer: A

19. You are planning to provide voicemail and auto attendant at your site. What guideline can you follow to acclocate service resources?

A. Divide available voice ports equally between voicemail and autoattendant
B. Allow 1/3 of the voice ports for autoattendant and 2/3 for voicemail
C. Allow 1 plus half of the total available ports for each
D. Accept the default setting for voice port allocation

answer: C

20. Which dial plan scenario may require PSTN trunks for ountbound?

A. All employees, autoattendant or receptionist and voicemail have direct inwaqrd dial numbers using analog trunks
B. All employees, autoattendant or receptionist and voicemail and the remaining employess do not have direct inward dial numbers
C. All employees, autoattendant or receptionist and voicemail have direct inwaqrd dial numbers using digital interfaces

answer: A

21. Which statement accurately describes configuration of VPN server?

A. It requires definition of a group IP for remote clients
B. It requires configuration of port settings for the VPN server and the Cisco UC520
C. It uses a preshared key for remote device authentication
D. The WAN interface is preselected.

answer: C

22. What are two ways to test LAN connectivity on the Cisco CE520?

A. Ping the IP of the Cisco-Data Access VLAN from the US520 console
B. Ping IP of the Cisco-Data VLAN from a device attached to the CE520
C. Ping the default gateway from the UC520
D. Ping the IP address of the Cisco Voice VLAN from a device attached to the CE520
E. Ping the default gateway from the Cisco CE520
F. Ping the IP of the Cisco distribution VLAN from the UC520 console

answer: B and D

23. to save time during rediscovery, which three type of device information does the Cisco configuration assistant retain?

A. IP
B. MAC
C. Host Name
D. Communication protocol
E. Port Settings
F. Topology

answer: A,C,D

24. How can the proper configuration of voicemail be tested at an end users IP Phone?

A. Press "i" button
B. Press "Settings" button
C. Press "Services" button
D. Press "Messages" button

answer: D

25. How do you test the WAN connectivity to the service provider on the Cisco UC520?

A. Ping the WAN interface from a user device
B. Launch the topology view of the Cisco configuration assistant
C. Enable STP on the Cisco UC520
D. Ping the WAN Gateway from the Cisco UC520

answer: A

26. In a new Cisco UC520 install, when must IP routing be configured?

A. When the service provider assign the static IP information
B. When the service provider assigns dynamic IP information
C. When analog PSTN trunks are used
D. when digital PSTN trunks are used

answer: A

27. Which statement correctly describes the keyswitch model of deployment for call processing?

A. All IP Phones are able to answer any incoming PSTN call on any line
B. PSTN calls are routed through a receptionist or automated attendant
C. All IP Phones in the system have a single unique extension number

answer: A

28. Which of these statements correctly describes the security audit that is run on the Cisco UC520?

A. It configures firewall addresses on the network
B. It provides a separate interface for the DMZ
C. It automatically fixes any failed items
D. It configures the infrastructure protection services

answer: D

29. Which 4 key features are implemented with a default install of the SBCS (choose 4)

A. Call Blocking
B. Call Waiting
C. Call Forwarding
D. Call Hunt Groups
E. Call Pickup

answer: B,C,D,E

30. Which two are requirements for a device to join a Cisco UC520 created community?

A. Telnet disabled on the Cisco CE520
B. HTTPS enable on the Cisco CE520
C. Cisco Configuration Assistant installed on user PC's
D. No use of IP addresses
E. Teleworker access routes must be preconfigured with a VPN

answer: C and E

CCNA Intereview Questions and Answers http://ccna-interview.blogspot.com/

650-173 : SBCSAM Smart Business Communication Systems for Account Managers E-Book

Rules to Download :-

1)Always Donate the user who created this site.
2)Most of the Files are in zip, winrar, wmv format so use appropiates software to extract the files.
3)All files are shared on a Third Party website so register with them for free to download the files.
4)Distribute this site to other so that every one gain free knowledge.
5)Leave a comment of the site which encourge me to develop more.

CCNA Intereview Questions and Answers http://ccna-interview.blogspot.com/

650-173 : SBCSAM Smart Business Communication Systems for Account Managers Practice Software

Rules to Download :-

1)Always Donate the user who created this site.
2)Most of the Files are in zip, winrar, wmv format so use appropiates software to extract the files.
3)All files are shared on a Third Party website so register with them for free to download the files.
4)Distribute this site to other so that every one gain free knowledge.
5)Leave a comment of the site which encourge me to develop more.

CCNA Intereview Questions and Answers http://ccna-interview.blogspot.com/

650-173 : SBCSAM Smart Business Communication Systems for Account Managers Test Papers

Here are the questions for 650-173. It is a 20 question exam.

1. Who are two Key competitors in the SMB market? (Choose two)

A. 3Com
B. Avaya -
C. Huawei
D. Juniper Networks
E. Nortel-

Ans : Avaya, Nortel


2. What does Cisco SMARTnet provide?

A. call processing and call handling features
B. hardware replacement and software updates
C. sales tools, such as Quote Builder
D. VPN security for mobile and home office workers

Ans : B

3. Which three features does the Cisco UC520 support?

A. Cisco Unity Express
B. distributed routing
C. Storage Area Networks
D. analog devices
E. Telepresence

Ans : A,B,D

4. When creating demand with business decision makers, which two SMB challenges should be your fous?

A. lack of resources
B. competitive pressure
C. securing business assets
D. operational efficiency
E. investment protection

Ans : B,D

5. What resource would you recommend to a new Cisco partner for a variety of tools?

A. Steps to Success
B. Unified Communications for SMB
C. Channel incentive program
D. Partner Central

ANS : D

6. What are two ways you can build credibility with decision makers?

A. discuss and compare competitor features
B. research the vertical industry
C. match current system features to SBCS solution features
D. demonstrate business impact

Ans : B,D

7. If a customer objects that the SBCS solution is too expensive, what are two response areas to highlight?

A. initial cost
B. operating costs
C. competitor prices
D. inidivdual feature costs

Ans : A,B

8. What is a useful tool to get solution requirements and pricing in the sales process?

A. Quote Builder
B. Smart Assist
C. Partner Central
D. Visio

Ans : A

9. What describes the consultative sales process for SMB’s for Unified communications?

A. Steps to Success
B. Campaign Builder
C. Smart Business Roadmap
D. Partner Central

Ans : C

10. Which two benefits will a client see from adding a Tireless LAN Controller to their Smart Business Communications System? (Choose two)

A. allow for guest access
B. increase connection speeds
C. additional access points
D. network management with CLI

Ans : A,C

11. What Cisco CE520 feature optimizes quality of service?

A. Cisco Configuration Assistant
B. Cisco Smartports
C. Cisco Network Admission Control
D. Cisco Smart Assist

Ans : B

12. What needs to be done for an out-of-box setup of the Cisco CE520?

A. Load application with an easy configuration wizard
B. Configure with Cisco Configuration Assistant
C. Connect physical cables for all devices
D. Configure with a CLI through the Cisco UC520

Ans : B

13. What is the primary benefit of Cisco Smart Assist?

A. quick access to online help
B. reduce set-up time for new devices
C. ease of call forwarding and paging
D. simple configuration of network settings

Ans :B

14. The Cisco UC520 provides integrated WLAN connectivity to mobile clients for which technology?

A. voice only
B. data only
C. data and voice

Ans : C

15. Which application plays a part in the deployment of Cisco device managers in a network?

A. Cisco Smart Assist
B. ARC Express
C. IPsmartSuite
D. Cisco Monitor Manager

Ans : D

16. Which two CRM servers all Cisco Unified Call Conector to be configured for connectivity?

A. Siebel
B. Microsoft Dynamics
C. ACT!
D. Salesforce.com
E. Oncontact

Ans : B,D

17. Which two functions does the Cisco Configuration Assistant provide? (Choose two)

A. device discovery
B. call forwarding
C. call routing configuration
D. command line configuration
E. wireless connectivity

Ans : A,C

18. What are two connection options for local Cisco Configuration Assistant deployment? (Choose two)

A. Connect remotely via a metropolitan area network
B. Connect directly to any access point
C. Connect directly to a UC520 PoE port
D. Connect to an IP Phone PC port

Ans : C,D

19. which four vertical markets is IPSmartSuite focused? (Choose four)

A. automotive
B. legal
C. healthcare
D. manufacturing
E. financial
F. retail

Ans : B,C,D,F

20. The Cisco 521 Wireless Express Access Point used in the Smart Business Communications System can be configured to operate in which mode?

A. standalone mode only
B. controller-based mode only
C. either standalone mode or controller-based mode

Ans : C